Sports / Mobile
Your information — from your login details to your Nagad or Rocket transaction records — stays within the boundaries set by this policy. Access to and use of bdg55 depends on your local law and eligible regions; this policy explains exactly what we collect, why we collect it, and what choices you hold.
This policy applies to every piece of information you provide when you create an account, make a deposit through Nagad or Rocket, or contact our support team. We collect the data needed to run your account: your registered mobile number, wallet identifiers tied to your payment method, session activity and any communications you send us. We do not sell this data to third parties. Where we share information with payment processors — for example, to confirm a Nagad transfer or verify a Rocket deposit — that sharing is limited to what the transaction requires and is subject to the processor's own terms. We store account data only for as long as required to maintain your account and meet any applicable record-keeping obligation. When you close your account, we follow a structured data-retention process before deletion. Eligibility to hold an account and the scope of data processed may vary depending on your local law and the regions our service supports. If any part of this policy conflicts with local data-protection requirements applicable to you, those local requirements take precedence where the law demands it. The current version of this policy is the one shown on this page; we update it when our practices change and note the revision at the bottom.
Nagad wallet identifiers are used only to process your deposit or withdrawal request. We do not store your Nagad PIN or full account credentials.
Rocket payment references are retained in your transaction log, visible in your account dashboard after login. No additional Rocket data is held beyond what the transaction requires.
Where bKash is used, the same limited-data rule applies: only the reference needed to match your deposit to your account wallet is kept on record.
Your internal account wallet balance and transaction history are visible to you at any time after login. This data is covered under your right to review and correct.
Not every service you reach from bdg55 is governed by this policy alone. We want to be clear about where our responsibility starts and where it ends, so you can make an informed choice about the information you share.
Fully covered. Your registered number, login sessions, device type and account settings are governed by this policy. You can review, correct or query this data by contacting our support team through the channels listed below.
Covered for records held on our side. Your deposit and withdrawal references stored in your account wallet fall under this policy. Records held by your mobile-money provider are governed by that provider's own privacy terms.
Covered. Game session data — which titles you opened, session length, wager inputs — is logged under your account and governed by this policy. Game content itself is supplied by studios; studio-side data practices are separate.
Not covered. Any external site, payment gateway page or third-party service you reach by leaving bdg55 operates under its own privacy terms. We do not control those and cannot be responsible for them.
You hold real, practical choices over the data we hold about you. After logging in, your account dashboard shows your profile details, linked payment methods and transaction history — you can check whether the information we hold is accurate at any time. If you spot an error, such as a wrong mobile number or a mismatched wallet reference from a Nagad or Rocket transaction, raise it through our support channel and we will correct the record. You can also ask us what categories of data we hold about you; we will respond in a reasonable time. If you no longer wish to hold an account, contact support to begin the closure and data-retention process. We will confirm what data we retain after closure and for how long, based on applicable record-keeping rules. Where local law in your region grants you additional data rights — access, portability, erasure — those rights apply to the extent that local law requires. Eligibility and the extent of your rights depend on your local law and the regions our service supports.
Log in and go to your account dashboard to see profile details, linked payment identifiers and your full transaction log. This is the quickest way to check what we hold.
If any stored detail is wrong — mobile number, wallet reference, name — contact support with the correct information. We update account records after verifying your identity through your registered login.
Send a written query through our support channel asking which data categories we hold under your account. We handle these requests in a reasonable time and reply to the contact details on your account.
Contact support to start the closure process. We will walk you through the steps, confirm what happens to your account data after closure, and tell you the retention period that applies.
If you have a question about this privacy policy — what data we hold, how to correct it, or how to request account closure — you can reach our support team through the following routes. Choose the one that suits your situation; all routes connect to the same team handling account and data queries.
Open the chat icon on any page after login to reach our support team directly. Describe your data or privacy question; the team will pull up your account and respond.
Send a written privacy request to our support email address shown in your account settings. Include your registered mobile number so we can locate your account record quickly.
The support link in your account dashboard routes directly to our help desk. This path is useful when your query involves transaction records from Nagad, Rocket or bKash deposits.
We approach data handling with a narrow-collection principle: we ask only for what your account and transactions require, and we do not retain it beyond its purpose. Session data from game activity — whether you opened Baccarat RoyalFlush or Slot MagicSpin — is logged to your account record and used only for account management and support. Cookies are used on the site to keep your session active and remember display preferences; you can adjust cookie settings through your browser. Account security depends on the credentials you set at registration; we do not store your mobile-money PINs. If we make material changes to this policy, the updated version appears on this page and the revision note at the bottom changes.
We collect only what your account and transactions require. Payment identifiers for Nagad, Rocket or bKash are held to the minimum needed to match your deposit to your account wallet — nothing more is stored.
Cookies maintain your active session and store display preferences. You control cookie behaviour through your browser settings; disabling them may affect how the site loads on your device.
Account data is kept for as long as your account is active and for a defined period after closure, based on applicable record-keeping rules. After that period, we follow a structured deletion process.
When this policy changes, the revised version is published on this page with a updated revision note at the bottom. Continuing to use your account after a policy update means you have seen the revised terms.
These are the questions we hear most often about data, privacy and account records. If your question is not here, reach out through support and we will give you a clear answer based on your account situation.
We collect your registered mobile number, any wallet identifiers you link (such as Nagad or Rocket), your login session details and the communications you send to support. We do not collect data beyond what your account and transactions require.
Yes. Log into your account and open the dashboard to view your profile details, linked payment references and full transaction log. For a broader account data summary, contact support through live chat or email and we will provide it.
Only the transaction reference needed to match your deposit or withdrawal to your account wallet is retained. Your Nagad or Rocket PIN and full account credentials are never stored on our side. The reference appears in your account transaction log.
We share data only where necessary to process a transaction — for example, passing a payment reference to your mobile-money provider. That sharing is limited to what the transaction needs. We do not sell your data or share it for marketing purposes outside of our own platform.
Contact support through live chat or the email address in your account settings. Provide the correct detail and your registered mobile number. We verify your identity through your existing login before making any changes to your account record.
We retain a limited set of records for the period required by applicable record-keeping rules after you close your account. After that retention period ends, we follow a structured deletion process. Support can confirm the exact retention period that applies to your account.
This policy applies to accounts held on bdg55. However, the scope of your data rights and whether this service is available to you depends on your local law and eligible regions. Where local data-protection law grants you additional rights, those rights apply to the extent the law requires.